Last modified: April 18th, 2025
At Lividus, we strongly believe in an internet where privacy is the default.
"Lividus’s Privacy Policy describes how Lividus collects, uses, and deletes your data. In addition to this Privacy Policy, we provide data and privacy information specific to our products that use your personal data. This product-specific information can be found in the following privacy policies :"
"By using the lividus.me or lividus.org website and making use of a Lividus Account (the “Account”) and all its related features, (the “Services”), you understand that your data in relation with your use of our Services is processed according to the following privacy policy and its product-specific privacy policies (together, the "Privacy Policy"). The Privacy Policy states (i) what data we collect through your access and uses of the Services; (ii) the use we make of such data; and (iii) the safeguards put in place to protect your data. The Privacy Policy is to be read and understood as being a complement to our "terms and conditions"."
Our overriding policy is to collect as little user information (personal data included) as possible to ensure a private user experience when using the Services. We do not have the technical means to access the content of your encrypted emails, files, calendar events, passwords, or notes.Data collection is limited to the following:
We employ a local installation of self-developed analytics tools. Analytics are anonymized whenever possible and stored locally (and not on the cloud). IP addresses are not retained and stored for such analytics.
By default, we do not keep permanent IP logs in relation with your Account. However, IP logs may be kept temporarily to combat abuse and fraud, and your IP address may be retained permanently if you are engaged in activities that breach our terms and conditions (e.g. spamming, DDoS attacks against our infrastructure, brute force attacks). The legal basis of this processing is our legitimate interest to protect our service against nefarious activities. If you enable authentication logging for your Account or voluntarily participate in Lividus's advanced security program, the record of your login IP addresses is kept for as long as the feature is enabled. This feature is off by default, and all the records are deleted upon deactivation of the feature. The legal basis of this processing is consent, and you are free to opt in or opt out of that processing at any time in the security panel of your Account. The authentication logs feature records login attempts to your Account and does not track product-specific activity.
We rely on third parties to process Bitcoin, Ethereum, Ripple, and Cash transactions and must therefore share payment information with them. We do not retain full credit card details, Anonymous cash or Cryptocurrency payments and donations are accepted. We may use your account data for payment-related matters, including but not limited to sending you emails, invoices, receipts, notices of delinquency, and alerts to update payment information. The legal basis of these processing activities is the necessity to the execution of the contract to provide the Services. In order to respect the principle of data minimisation, we reserve our right to remove payment information from our systems that is no longer valid, without notice.
Lividus's alternative routing technology allows Lividus Services to bypass many censorship blocks, but in doing so your network traffic may go through third-party networks, which we do not control. This could enable a third party to record your IP address or see that you are using Lividus apps (the same information that your internet service provider is able to see). These third parties cannot see your actual data, which remain encrypted. By default, alternative routing is not used for Lividus apps unless they detect that censorship measures are active on your network. Alternative routing can also be disabled in the settings panel of our mobile and desktop applications. However, doing so may cause you to be unable to access your Account from a network that is censoring Lividus.
We will only disclose the limited user data we possess if we are legally obligated to do so by a binding request coming from the competent Swiss authorities. We may comply with electronically delivered notices only when they are delivered in full compliance with the requirements of Swiss law. Lividus’s general policy is to challenge requests whenever possible and where there are doubts as to the validity of the request or if there is a public interest in doing so. In such situations, we will not comply with the request until all legal or other remedies have been exhausted. Under Swiss law, subjects of judicial procedures have to be notified of such procedures, although such notification has to come from the authorities and not from the Company. Under no circumstances can Lividus decrypt end-to-end encrypted content and disclose decrypted copies. Aggregate statistics about data requests from the competent Swiss authorities can be found in the transparency reports listed in our products-specific policies.
Through your Account interface, you can directly access, edit, delete, or export personal data processed by the Company in your use of the Services. If your Account has been suspended for a breach of our terms and conditions, and you would like to exercise the rights related to your personal data, you can make a request to our support team. In case of violation of your rights, you have the right to lodge a complaint to the competent supervisory authority.
Within the limits of applicable law, the Company reserves the right to review and change this Privacy Policy at any time. As long as you are using the Services, you are responsible for regularly reviewing this Privacy Policy. Continued use of the Services after such changes are performed shall constitute your consent to it.